As defined by Daven Port (1994), Knowledge Management is a process of capturing, distributing, and effectively using knowledge. Such knowledge is increasingly recognized as a critical competitive advantage and a driver of efficiency and effectiveness for all organizations.
This program demonstrates Knowledge Management as a tool which equips participants with varied approaches in using the organization’s information assets such as database, policies, procedures and expertise.
Executives/Managers, Middle Managers, Division Chiefs and others involved in Library Service, Management Information Office, Information Technology, and Records Management.
By the end of the two-day course, participants shall be able to understand the basic concepts and principles of Knowledge Management and apply the tools that will enable them to use Knowledge Management in their respective agencies.
Specifically, by the end of the two-day workshop, the participants shall be able to:
Explain the various Knowledge Management concepts and relate them to their work;
Discuss Knowledge Management skills and tools for group knowledge processes; and
Formulate an action plan to pilot a Knowledge Management practicum project in their respective agencies.
Session 1: Knowledge Management
Session 2: Tacit vs Explicit Knowledge
Session 3: Learning in Action vs. Training
Session 4: Soft skills and Productivity
Session 5: Listening to Stakeholders
Session 6: Continuous Learning and Process Improvements
Session 7: Innovation vs Productivity
Session 8: Identification of KM Workplace Practicum
Session 9: Guidelines in Preparing an Individual Workplace KM Practicum Action Plan
NOTE: A certificate of completion with sixteen (16) leadership and managerial training hours will be given to participants who have successfully completed the program/course.